CANCELLATION & REFUND POLICY
Cancellation Charges:
Chauffeur Drive vehicles –
For Economy/Executive cars:
a ) Cancellation made more than 3 hours before the duty reporting time: Nil.
b) Cancellation within 3 hours before dispatch or no show once the car has left garage: Half day (4hr/40kms).
For Luxury, Royale, Vans and Coaches:
a) Cancellation made more than 48 hours before the duty reporting time: Nil.
b) Cancellation charges up to 48 hours before dispatch or no show once the car has left our garage: Full Day (8hr/80kms).
Refund Policy
Refund will be made within 8 working hours or next business day after cancellation upon payment as per the cancellation policy.
You can cancel your booking through website, app or support team. Cancellation charges will be applicable as per cancellation policy which is as follows:-
i. Cancellation made more than 24 hours before the booking start time, no cancellation charge will
be applicable.
ii. Cancellation made less than 24 hours before the booking’s start time/ No show: 50% of the
base fare or 1 day Rental or 12 hour rent (whichever is higher) will be charged as cancellation
fees.
Corporate Address
Golden Ikon Fleet Management Pvt. Ltd.
LG-14, Westend, Plaza, Kapashera,
New Delhi-110037
Email Address
info@goldenikon.com
Phone Number
0124-4200804
Billing and Shipping
accounts@goldenikon.com
NOTE:- Rates are subject to availability of the vehicle & duration of the rental. Rates quotations are sent privately to customer’s email address.
